Northcote Tennis run ‘Term Based’ lesson programs. Our terms run alongside the VIC school term dates and can vary from 8-12 weeks long. Each of our programs run 1 class per week. Our term fees are based on a ‘Pro-rata’ fee per class X the amount of weeks.

Northcote Tennis believe that students are happier and more comfortable having the same class, coach and fellow students every week for the entire term. Students also develop at a faster rate having the consistency of a regular lesson hence why we run a term based structure not a casual one. If you would like your child to have a casual lesson, you can enquire about a private lesson.

No we do not automatically 'roll over' enrolments term by TERM. This is because there is always a lot of movement between levels at the start of new terms. Kids change classes and change days. We also might offer a different schedule depending on coach numbers and enrolment numbers. When term booking open online, Parents will be advised via email and will need to ensure they enrol each term into their preferred class early to avoid disappointment of missing out on a spot.

Northcote Tennis do not run lessons on public holidays, or Saturdays that fall over a long weekend. Therefore if your class falls on a public holiday or long weekend you will not be charged for that week. This is taken into account when you enrol for the term. (ie Labour Day in March is on a Monday so all Monday lessons in term 1 have one session less than the other days and fees adjusted accordingly)

No, we only provide make-ups or credits if Northcote Tennis cancels a lesson (e.g. due to weather or coach absence). In cases of illness or injury, we can offer a make-up lesson only if a valid medical certificate is provided. If your child needs to miss more than two consecutive lessons, we will release their spot for the rest of the term and apply a pro-rata credit for the next term.

We don’t not offer make-up lessons or credits for personal commitments such as family holidays, school camps, school musicals.
(This helps us keep classes full and fair for everyone!)

Please refer to our full terms and conditions

Unfortunately not. Your child has been booked in for the term into that particular lesson time and we reserve your child’s spot in the class. Please understand that we are a small business and we have to run our tennis classes regardless if you attend your group class or not, we hire the courts and pay the coaches! In many classes we have a wait list and by booking into a class you are keeping someone from joining the group who would be able to pay a full term.
Please refer to our full terms and conditions

If your child is unable to attend due to illness or injury, and you provide a valid medical certificate, we’ll offer a make u[p lesson. If your child is expected to miss more than two lessons consecutively, their spot will be released for the term, and we’ll issue a pro-rata credit for use in their next term’s booking.
PLEASE REFER TO OUR FULL TERMS AND CONDITIONS

Sadly, we cannot play tennis in wet weather conditions due to safety reasons, nor if the heat is extreme. If a class has to be cancelled due to rain or heat, a Northcote Tennis coach will alert you of the cancellation via email within 30 minutes of your class commencing. If you don’t receive and email from us then assume the class IS ON! For term based classes that are cancelled due to weather, you’ll be offered a make-up lesson—unless over 50% of the session occurred before cancellation. Make-ups must be used within the same term.PLEASE REFER TO REFUND/ MAKE UP LESSON POLICY TABLE.

Cancel at least 48 hours prior for a full credit. No credits/refunds for late cancellations or no-shows. If we cancel, you’ll receive a credit or make-up clinic in that holiday period. In wet weather, we’ll email you by 8:30 am with an indoor option or make-up clinic.

No. If a student misses more than two consecutive lessons due to illness or injury, we release that place for another child. A pro-rata credit will be applied for use in the next term.

If they dont have one, we can loan you one for your first lesson free of charge. We do however encourange our students to have their own racquet so they can practice outside of their lessons. If unsure of what size racquet is suitable, please talk to your coach. We sell affordable junior racquets at the courts.

Students should wear clothing they feel comfortable in and can move freely in. Where possible we require participants to wear the correct tennis shoes (non-marking & flat soled)Please also bring a water bottle (clearly named) and a hat and sunscreen in sunny conditions.

Please consult your child’s coach at the end of each term to establish if they are in the correct class.

You can find all of our terms and conditions and policies here.